Shipping and Return Policy for Pillows
All custom pillow covers, inserts, and bolsters ship free domestically via USPS or UPS. For swatches shipping price varies based on number of swatches selected at checkout.
Most orders ship within 3-4 business days. We keep a small amount of yardage on hand, so for multiple quantity orders, bolsters, or double-sided pillows, we may need more yardage to complete your request. Please anticipate 4-6 weeks for shipment. If you need your pillow cover quickly, please contact us prior to your order for an estimated shipment date. Once your package is taken to the designated shipping provider, we no longer have control over delivery times, so unfortunately we cannot guarantee delivery dates.
Because each pillow cover is made specifically to your order, we do not accept returns or exchanges. Oftentimes we begin working on your order as soon as it as placed, so we cannot accept cancellations. All sales are final. If an item is delivered damaged, please contact us immediately so that we can process your claim quickly.
Although we do our best to make the pictures as accurate as possible by taking all pictures in natural and white light, please note computer graphics and lighting in your own home may cause fabrics to appear lighter or darker. If you are wanting to coordinate with other fabrics in your home, we recommend ordering a swatch first to be sure.